How to Choose the Best Video Conferencing Platform

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With a growing number of video conferencing tools available, there are more ways to stay connected than ever before. COVID-19 has greatly affected the way that we work. On a global scale, more companies are moving towards a remote system than ever before. In addition to offering a safe, minimal-contact way for employees to continuing working, remote work also improves employee morale, boosts productivity and reduces stress. For business owners, it offers a cost-effective solution that reduces overheads and allows continuity even during times of crisis, such as the current lockdown.

In order for remote work to be successful for employees, managers and business owners, however, it is essential to have the right tools in place. This is where video conferencing comes in to help, allowing teams to collaborate across projects, wherever they may be based. 

 

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Choosing a Video Conferencing App

Finding the right video conferencing platform makes all the difference. There are a few key points to keep in mind when considering virtual meeting apps. Here are some of the most important things to note:

Security

A worrying new trend has emerged recently – call hijacking. This refers to calls being infiltrated by anyone who is able to access a meeting. Calls not set to private or password-protected have a high risk of being hijacked by anyone able to input the meeting code. Other issues include encryption problems and data privacy issues. When choosing a platform, make sure that there is a comprehensive security protocol in place.

Usability

If your chosen app is difficult to use, meetings will become difficult as well. There are few things more frustrating than trying to make use of a confusing, hard to use platform that requires a number of steps to join meetings, share files, start meetings, schedule meetings or perform any other task. Look for platforms that are designed to be as user-friendly as possible. 

Accessibility

Finally, it is vital to choose a platform that can be accessed anywhere, from any device. Although many team members will be using the tool from a desktop or laptop, others might be using it on a phone or tablet. If you have clients or team members based in a different time zone and after-hours calls are required, it is even more important to ensure that the platform has full functionality when used from a mobile device. 

For those looking for a platform that offers all of these features and more, Microsoft Teams is highly recommended. Contact us today to learn more about Teams and other Microsoft Office 365 solutions and see how effective this video conferencing platform can be.

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